The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious & Clean
“The room was impressively spacious and impeccably clean, making it a comfortable haven to return to after a long day.” view full review
Breakfast Bliss
“The breakfast was a delightful experience, featuring fresh real orange juice and made-to-order eggs that left me wanting more each morning.” view full review
Ultimate Comfort
“The beds and pillows were incredibly comfortable, ensuring a restful night's sleep and setting the tone for a great day ahead.” view full review
Spotless Cleanliness
“The bathroom was spotless and well-equipped, providing a refreshing start and end to each day of my trip.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Coffee shop
Vending machines
Smoke detectors
Sports & Fitness
Fitness centre
Services
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Garden area
Leisure/ TV room
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Calle Pez Volador 11,
Madrid,
Spain,
28007,
Community of Madrid
Map view
street view
Calle Pez Volador 11,
Madrid,
Spain,
28007,
Community of Madrid
City landmarks
Museum
Prado National Museum
2.5
km
Park
El Retiro Park
2.2
km
Square
Plaza Mayor
3.3
km
Plaza de la Independencia
Parque del Retiro
2.2
km
Casino
Gran Via
3.1
km
Square
Puerta del Sol
3.0
km
Museum
Museo Nacional Centro de Arte Reina Sofia
2.2
km
Museum
Museo Nacional Thyssen-Bornemisza
2.2
km
Public Building
Cybele Palace
2.1
km
Museum
Plaza de Cibeles
2.2
km
Football Stadium
Santiago Bernabeu Stadium
4.7
km
Paseo de la Republica de Cuba 4 Parque Del Retiro
Palacio de Cristal
1.5
km
Plaza de Toros de Las Ventas，
Plaza de Toros de Las Ventas
2.1
km
Calle Ponzano tapas
4.1
km
Palace
Royal Palace of Madrid
3.9
km
Museum
CaixaForum Madrid
2.1
km
Garden
Royal Botanical Garden of Madrid
2.4
km
Museum
National Archaeological Museum
2.1
km
Museum
Museo Sorolla
3.2
km
Paseo del Prado Paseo Del Prado
Paseo del Prado
2.1
km
Square
Plaza de Colon
2.2
km
C/ O'Donnell
Torrespana
1.4
km
Park
Neptune Fountain
2.2
km
Calle Alcala 42
Circulo de Bellas Artes
2.4
km
Avenida de Felipe II S/N
Community of Madrid Sports Centre
1.5
km
Night club
Kapital
2.1
km
Library
Museum of the National Library
2.2
km
Square
Plaza de Santa Ana
2.7
km
Calle Julian Gayarre 3 Vor der Basilika
Pantheon of Distinguished Men
1.4
km
Plaza de la Independencia
Puerta de Alcala
2.4
km
Nearby
Paseo Fernan Nunez s/n Parque del Retiro
Monumento al general Martinez Campos
1.1
km
Calle Alcala 41
Casa Del Parroco
730 m
Restaurants
Ginos
120 m
Calle Doctor Esquerdo
Zen Bamboo
160 m
Calle del Doctor Esquerdo 70
Uno Cerveceria
200 m
Calle de la Cruz del Sur 1 Close to Metro Sainz De baranda
Foster's Hollywood
130 m
Calle Doctor Esquerdo 70
Arroceria La Estrella
260 m
Calle de la Cruz del Sur 5 Primera Planta
China City
210 m
Calle Doctor Esquerdo 66
Casa Santona Avenida de Nazaret
330 m
Avenida Nazaret 10
La Tierruca del Retiro
350 m
Avenida Nazaret
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Great location
Friendly staff
Limited electrical outlets
Mixed dining experience
7.4/10
Very good
Rooms
8.0
Location
8.0
Service
7.3
Dining
7.5
Guest reviews
7.4/10
based on 12 reviews
4/5
based on 2966 reviews
8.7
8.7/10 based on 2099 reviews
#181 of 496 hotels in Madrid based on Tripadvisor
John
United Kingdom,
April
2024
7.6/10
The hotel offers clean and comfortable rooms designed primarily for business travelers. The staff is friendly and helpful, although not consistently professional. The location is convenient, close to public transport, but a bit far from the main attractions. The dining experience is satisfactory with good options. Overall, it provides value for money.
Rooms
8.0
The rooms were clean and had everything you needed. Despite dropping the aircon a few degrees, they were very comfortable and suitable for a business trip.
Service
7.0
The service was super nice and very helpful, especially with questions. However, there were occasional instances of staff easily getting irritated, affecting their professionalism.
Location
7.0
The hotel is a bit far out of the center but very close to the metro station, making it cheap and convenient for transportation. You can also easily walk through the park to reach the city center.
Dining
8.0
The dining experience was great with good options. However, some items were always cold, like the cereal bowls and juice glasses.
Facilities
8.0
The facilities provided at the hotel are good, with room service, car hire, dry cleaning, laundry, and tours/ticket assistance available.
John
United States,
January
2024
7.8/10
My stay at the hotel was quite pleasant overall. The rooms were comfortable and very clean, although they tended to get a bit hot at night even with the air conditioning on. The location was convenient, close to metro stations and the fantastic Retiro park, making it easy to explore the city. The dining experience was good with a variety of options, but one of the eggs we received was green and blue instead of fresh.
Rooms
8.0
The room was big with comfortable beds and a great size bathroom with a bidet. It was comfortable and very clean.
Service
7.0
The staff was very good at helping us navigate the area and arranging transportation. However, they were not available on several days during our stay.
Location
9.0
The hotel is just 2 stops on the Metro from the tourist center of Madrid and is located in a modern, upscale neighborhood. Although a bit confusing to get to, it is easy to reach major attractions like Plaza Mayor.
Dining
7.0
The breakfast was fantastic with fresh fruit, juices, and eggs made to order. However, one egg we received was clearly not fresh, which was disappointing.
Facilities
8.0
The hotel offers a wide assortment of dining options and is well-organized for guests.
John
United Kingdom,
December
2023
7.8/10
The hotel is conveniently located near Retiro Park and a metro station, making it a great spot for exploring the city. The rooms were cozy and equipped with unexpected amenities like a refrigerator with water. The service was professional, but there were communication challenges with English-speaking guests. The dining options were varied, although slightly on the expensive side. Overall, a comfortable stay with a few minor drawbacks.
Rooms
8.0
The rooms were a reasonable size and had a refrigerator with water, which was a nice surprise.
Service
7.0
The service was professional, but there were some difficulties with communication for English-speaking guests.
Location
9.0
The hotel is in a quiet neighborhood near Retiro Park and a metro station, which was great for exploring the city.
Dining
7.0
The dining options were nice with a variety of choices, although slightly pricey.
Facilities
8.0
The hotel offers room service, car hire, dry cleaning, laundry, and tours/ticket assistance.
Thomas
United Kingdom,
December
2023
8.0/10
The hotel had spacious rooms with a lot of wardrobe space and was in a wonderful location. However, there were few electrical outlets, which are essential for today's travelers with multiple devices to charge.
Rooms
8.0
The rooms were spacious and well-appointed, with a comfortable bed and pillows.
Service
9.0
The staff were very quick in addressing our needs, even preparing omelets upon request. They were happy to assist with room requests and were responsible.
Location
9.0
The hotel's location was great, not downtown but nearby. It was near a Metro station and park, making it convenient for exploring the area.
Dining
7.0
The dining experience was mixed. While some dishes were disappointing like tepid fried eggs and cold bacon, other options were delicious with a good balance between a western buffet breakfast and local cuisine.
Facilities
7.0
The facilities were decent, offering standard services like room service, car hire, dry cleaning, and tours/ticket assistance.
Great location
Limited electrical outlets
Brian
United States,
December
2023
7.0/10
My stay at the hotel was overall pleasant. The rooms were simple but modern, clean, and comfortable, offering everything we needed. Despite some maintenance issues like a broken door handle, the experience was enjoyable. However, some improvements are needed in quality control. The location was not as central but worked well for me as it was close to friends. The service was good with attentive staff, particularly the lady who serviced the rooms and the guy who checked us in. The dining experience was acceptable, but better prices could be offered by booking in advance.
Rooms
8.0
The room was modern and had a very nice bathroom, although a bit small.
Service
7.0
The staff, especially those servicing the rooms and checking us in, were helpful.
Location
6.0
The hotel's location was not very central, but convenient for visiting friends in the area.
Dining
7.0
The dining experience was acceptable, but the prices could be more reasonable.
Facilities
7.0
The hotel offers standard facilities for a comfortable stay.
Annie
United Kingdom,
December
2023
7.4/10
The hotel offers spacious and clean rooms with comfortable beds and a great-sized bathroom with a bidet. The night shift service was very nice and accommodating, but room service and other amenities were not available as expected. The location, while not in the center, provides easy access to public transportation, making it convenient to explore the city. The dining experience was good overall, although not very well organized. The rooms and service offer decent value for money, but some facilities may be lacking.
Rooms
9.0
I was impressed with the spacious and clean rooms, the comfortable beds, and the great-sized bathroom with a bidet.
Service
7.0
The night shift service was very nice and accommodating, although some expected services were missing during my stay.
Location
8.0
The location, while not in the center, provides easy access to all public transportation, making it simple to reach major attractions in the city.
Dining
7.0
The dining experience was good overall, although some aspects could be better organized.
Facilities
6.0
The hotel lacks some amenities that were expected, but the essential facilities were satisfactory.
clean
limited amenities
James
United Kingdom,
November
2023
6.6/10
The hotel is located in a quiet residential area, a bit far from the main attractions, but with convenient transportation options nearby. The rooms are small but practical, offering storage space for belongings. The service can be intrusive at times, but there are useful amenities available. The dining experience is satisfactory, and the hotel facilities are decent.
Rooms
7.0
The rooms look exactly like those in the photos. They are quite small but have practical storage space for shoes and backpacks.
Service
6.0
The service can be intrusive with staff entering the room without knocking. However, useful amenities such as room service and car hire are available.
Location
6.0
The hotel is located in a quiet residential area, a good distance away from the main attractions, but with convenient transport options like a bus stop and a metro station nearby.
Dining
7.0
The dining spread is reasonably good, offering acceptable food choices.
Facilities
7.0
The facilities provided are adequate for a comfortable stay.
convenient transportation
intrusive service
Caroline
United Kingdom,
August
2023
9.0/10
I absolutely loved my stay at this hotel! The rooms were spacious with a lovely bathroom including a large shower cubicle, and the bed was super comfortable. The service was top-notch, the staff were friendly and very helpful. The location was perfect, close to the beautiful Retiro Park and a metro station. The dining options were varied and delicious, though a bit on the expensive side. Overall, a fantastic experience!
Rooms
9.0
The rooms were spacious with a lovely bathroom and a comfortable bed.
Service
9.0
The service was fantastic, with friendly and helpful staff.
Location
10.0
The location couldn't have been better, close to Retiro Park and a metro station.
Dining
8.0
The dining options were varied and delicious, though a bit pricey.
Facilities
9.0
The facilities were great, offering everything I needed for a comfortable stay.
Malcolm
United Kingdom,
July
2023
7.8/10
The hotel is superbly located near Retiro Park, offering a green area for a relaxing stay. The service was friendly and helpful, although lacking a bit in customer orientation. The dining options were good with a variety of choices, and the facilities were convenient and well-kept.
Rooms
8.0
The rooms were up to a high standard, equipped with a fridge and complimentary bottle of water.
Service
7.0
The staff was very friendly and went out of their way to assist us during our stay.
Location
9.0
The hotel is situated in a relatively green area close to Retiro Park and easily accessible by city bus.
Dining
8.0
The dining experience was pleasant with many options and a cozy dining room.
Facilities
7.0
The hotel facilities were convenient for our needs.
Eric
United Kingdom,
July
2023
7.0/10
I was in a hurry to get to the airport, and the hotel was big with comfortable beds and a great size bathroom with a bidet. However, it wasn't clean as expected.
Rooms
7.0
The room was big with comfortable beds and a nice bathroom with a bidet, but it wasn't as clean as I would have liked.
Service
7.0
The service was extremely kind and helpful during my stay, but unfortunately, I did not find them present on any of the three remaining days.
Location
6.0
The hotel's location was a little far from restaurants and street life, but it was convenient being in-between the airport and the city center for easy access.
Dining
7.0
The dining experience was actually nice with various choices, but we encountered a bad egg during our stay that should not have been served.
Facilities
8.0
Facilities were good overall, with modern amenities available.
comfortable beds
cleanliness issues
Christopher
United Kingdom,
May
2023
8.4/10
The hotel had everything we needed in the rooms, they were very clean and neat, spacious, and the bathroom was big. I had to call reception about the plastic wrappers all over the room. The service needed more attention and training but was efficient and friendly overall. The location was ideal, near the Metro station and park, with boutique shops and eateries nearby. The facilities were top of the line.
Rooms
8.0
The rooms were big, spacious, and had everything we needed. However, there were empty plastic wrappers all over that I had to call reception about.
Service
7.0
The service was friendly and efficient, but some areas needed more attention and training.
Location
9.0
The hotel is near the Metro station and park, with boutique shops and eateries nearby. It's in a relaxed neighborhood.
Dining
9.0
The dining experience was top of the line, with very pleasant and welcoming staff.
Facilities
9.0
The facilities were very well maintained and provided a luxurious experience.
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